FAQs
Do you allow animals inside your restaurants?
In order to comply with food safety and hygiene regulations, we do not allow animals into our restaurants other than those required by the ADA.
Do you do anything for birthday celebrations?
We do not do anything special for birthdays at this time. However, you are more than welcome to bring a cake to our restaurant or enjoy a dessert from our dessert menu to celebrate your special occasion.
Is there a dress code?
Our restaurants do not have a dress code.
Is DTF family friendly?
We definitely are! Just ask BaoBao, our mascot! We also have kid-friendly souvenirs like our stuffed BaoBao and Shao Mai dolls for our younger guests.
Is there a policy on gratuity?
We kindly note that a voluntary 18% gratuity charge will be added to all parties of 7 or more.
NOTE: Our New York City location is RESERVATIONS ONLY.
Are reservations required?
Reservations are not required to dine with us at most locations (with the exception of our New York location, which is RESERVATION ONLY). We have limited reservation slots on our website available one week in advance. If there are no reservations available, you are more than welcome to come in as a walk-in party and we will send you a text notification when the table is almost ready.
How can I make a reservation?
We have limited reservations for smaller parties and ask large parties to come in as a walk-in. Some of our locations have private dining reservations available Monday-Thursday with a Food and Beverage Minimum. Please visit https://www.dintaifungusa.com/us/private-dining.html for more information.
How can I change my reservation time?
Please refer to the reservation confirmation email and click “Edit Reservation” to find another available time slot.
How can I cancel my reservation?
If you are unable to dine with us and need to cancel your reservation, please click the cancelation link located in your confirmation email.
What is the largest party size you can accommodate?
Our California locations can accommodate up to 6 guests, including highchairs and strollers. Our Washington and Oregon locations can accommodate up to 5 guests, including highchairs and strollers.
Can I make a reservation for a group larger than the maximum party size?
We have limited reservations for smaller parties and ask large parties to come in as a walk-in. Some of our locations have private dining reservations available Monday - Thursday with a Food and Beverage Minimum. Please visit Private Dining for more information.
Does everyone in my party need to be present in order to be seated?
We kindly ask for the entire party to be present before seating to help us reduce wait times and ensure an efficient and pleasant dining experience for all our guests.
Do you offer gift cards?
All of our restaurant locations have physical gift cards available for purchase. eGift cards are also available for purchase here.
How do I check the balance on my gift card?
Please use our Gift Card Balance Checker.
I lost my gift card. Can you replace it?
Gift Cards have cash value and unfortunately cannot be replaced. Please keep your gift card in a safe place.
Do you sell gift cards or honor gift cards purchased through third-party websites or apps?
We do not sell gift cards through third parties. For our guests’ safety and privacy, we do not accept gift cards purchased through third parties at our restaurants.
Are gift cards valid for use toward online orders or third-party delivery services?
Our gift cards can only be used on orders placed at our restaurants. They are not valid for use on orders placed through third-party delivery services.
Where can I find nutritional information about your menu?
Unfortunately, we do not have nutritional information at this time. However, we do have detailed allergen information here.
Does your menu change for lunch or dinner?
We offer the same menu throughout the day. However, item availability may vary slightly by location. For our full menu, click here.
Do you have any vegetarian or vegan options?
We want everyone to find a favorite dish at Din Tai Fung. We have 27 vegetarian dishes and 22 vegan dishes available. Please review our Allergen Guide for more information.
Do you charge an outside dessert fee?
Din Tai Fung offers a wonderful selection of desserts made in-house. However, we understand that our guests may want to celebrate a special occasion with an outside dessert. We do not charge an outside dessert fee.
Do you allow food modifications?
To ensure consistency in taste and quality for all of our dishes, we do not allow modifications aside from allergy-related modifications.
How can I request a charitable donation from Din Tai Fung?
Please contact us at guestservices@dintaifungusa.com for details on how to submit a request for a donation.
I would like to learn more about franchising. Who can I contact?
Din Tai Fung USA does not franchise. If you have any suggestions for future locations, please contact us at guestservices@dintaifungusa.com.
How can I stay updated on Din Tai Fung news?
Join our mailing list in the footer below or follow us on our socials @dintaifungusa to be the first to hear about upcoming events and news from Din Tai Fung!